Privacy Policy
We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information.
Last updated: February 1, 2026
Table of Contents
1 Introduction
MiningHere JCJ ("MiningHere," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.
2 Information We Collect
2.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, password, and contact details
- Identity Verification: Government-issued ID, proof of address, and selfie for KYC compliance
- Financial Information: Cryptocurrency wallet addresses, transaction history
- Communications: Information in messages you send to our support team
2.2 Information Collected Automatically
When you access our Services, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on the platform
- Cookies: Session cookies and persistent cookies for functionality and analytics
- Log Data: Server logs including access times and error reports
3 How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain our Services | Contract performance |
| Process transactions and send related information | Contract performance |
| Verify your identity (KYC/AML compliance) | Legal obligation |
| Prevent fraud and unauthorized access | Legitimate interest |
| Send administrative communications | Contract performance |
| Respond to your inquiries and provide support | Contract performance |
| Improve our Services and develop new features | Legitimate interest |
| Send marketing communications (with consent) | Consent |
4 Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Services (payment processors, hosting providers, analytics services)
- Legal Requirements: When required by law, court order, or government request
- Safety and Security: To protect the rights, property, or safety of MiningHere, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
5 Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of sensitive data in transit and at rest
- Secure servers with firewall protection
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6 Data Retention
We retain your personal data for as long as necessary to:
- Provide our Services and maintain your account
- Comply with legal obligations (typically 5-7 years for financial records)
- Resolve disputes and enforce our agreements
Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.
7 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Restriction: Request limitation of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@mininghere.com.
8 Cookies
We use cookies and similar tracking technologies to improve your experience. Types of cookies we use:
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
9 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.
10 Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
11 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12 Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us using the information below.
Questions About Privacy?
Our team is here to help with any privacy-related inquiries